By Leach-Brewer

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Sample text

As the client responds to this question, it may be appropriate for the interviewer to follow up with several more narrowly focused, openended questions that help the client delve deeper into his or her experience. " gives the client a great deal of latitude in how to respond. If the client responds with a brief comment such as, "Well, I always drink on the weekends to help myself relax," the interviewer might follow up with sev­ eral more narrowly focused, but still open-ended, questions. For example, during the course of a discussion the interviewer might say things such as, "How did you use alcohol last weekend?

He states he can't live without his wife. He says beating up his boss was justified because the boss fired him and because the boss encouraged his wife to walk out on him. Strategy 1: De-emphasize the importance of the client accepting a label of "drug addict," "violent," or "irresponsible," and so forth. Instead of labeling the client's behavior, describe what is going on in the client's life. Example of supportive confrontation: I can hear how frustrated you are by your fights with your wife and boss over whether or not you are a drug addict (affirmation).

What Is Nonverbal Attending? Nonverbal attending behavior can include things such as eye contact, orientation of your body vis-a-vis the client, body posture, facial expressions, use of pauses in the conversation, your at­ tire, and your autonomic behavior (breathing rate, perspiration rate). Clients react to their interviewer's nonverbal behavior. When the interviewer's tone of voice and nonverbal behavior indicate warmth and genuineness, rapport is enhanced because the client feels respected and valued.

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