Communicating Social Support (Advances in Personal by Daena J. Goldsmith

By Daena J. Goldsmith

We regularly flip to our acquaintances, family members, spouses, and companions for assist in dealing with day-by-day pressure or significant crises. Daena Goldsmith presents a communication-based strategy for figuring out why a few conversations approximately difficulties are extra worthy than others. unlike different examine at the social help strategies, Goldsmith specializes in interpersonal communication--what humans say and the way they are saying it, in addition to their reactions to the conversations. Her reviews conceal adults of every age and numerous forms of stresses, starting from daily hassles to severe health problems and different significant crises.

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I address this research later in this chapter. For example, Mankowski and Wyer (1996) and Lakey and Cassady (1990) use a research protocol in which participants read a story about one person responding to another’s distress. In some versions of the story, the person responds in a way that is “unambiguously” supportive or rejecting. Lakey, Moineau, and Drew (1992) alter this procedure slightly by having participants read messages in which it is unclear whether they are meant to be supportive or rejecting.

We might imagine a similar figure in which evaluations of enacted support lead to relational well-being and satisfaction. Figure 1 is admittedly oversimplified in several ways. It is not intended as a causal model specifying the full range of possible causes and effects. 4 The model is useful as a visual representation of a subset of relevant phenomena and relationships among phenomena. It helps to locate the different approaches to the study of enacted support that have been prominent in the literature and to differentiate these from the questions I explore in this book.

When people are attempting to provide various forms of support, what do they actually do and how is this perceived by the recipient? For example, specifically how do family members attempt to encourage the patient to adhere to a difficult treatment regimen? When are reminders regarded as supportive, and when are they perceived as nagging, patronizing, or overprotective? When are others’ calming, minimizing appraisals of the illness effective in reducing the recipient’s distress, and when do they increase distress because they make the recipient feel that his or her concerns are not being heard?

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